What is Table Order?
Table order is a new technology that allows customers to place orders for food or drink at their tables without having to wait for a staff member. This method of ordering is a great way to improve customer experience while streamlining your restaurant’s process for the most efficient service possible.
Guests who use table ordering are more satisfied and often return to your restaurant, especially for group dining. They also spend more than when they use traditional ordering methods which leads to higher revenue and customer retention.
They can also order more ‘on demand’ which means they are more likely to upsell and increase average order value (AOV). This is due to the fact that they can order what they want – without having to wait for the server to take their order or ask their friends at the table.
More efficient processes allow your team to focus on more important things like serving the customers at their tables. This increases staff satisfaction and reduces wage costs. 스마트공방
A table ordering system also gives you more data about your customers than you would get by asking them to place their orders at the counter or using a paper menu. This helps you to tailor your marketing offers based on your customers’ preferences and behaviour, helping you grow your business even more effectively.
The best table ordering systems are intuitive and easy to use. They are designed with simplicity in mind so your staff and customers will enjoy using them.
It’s important to choose a system that is well-designed and intuitive, as the last thing you want is for your customers to struggle to use it! A good system should also have short onboarding times for your staff and customers so you can focus on running your business as normal.
They can also be integrated with a range of payment services, so your customers can use their preferred payment methods without the need to go through the hassle of signing up for another service provider. This makes them much easier to use and more secure than going through a traditional credit card machine.
Alternatively, customers can place their orders from an App that is installed on their mobile device and creates a digital menu for your restaurant. This enables them to scan a QR code with their smartphone and select their dishes. The digital menu is then sent directly to your POS system, removing the need for printed menus and making it simple for you to update your menu.
You can also use a loyalty programme to reward customers for using the app and for placing their orders. You can even send them special offers, discounts and fresh food menus to encourage repeat business.
Table ordering can help you get more orders out the door and break free from aggregators that eat into your profits! Getting more orders from your own customers will boost customer loyalty and word-of-mouth recommendations. 와이더
The system is a great way to build a database of new and repetitive customers, which can be used for personalised offers and promotions that your guests will love. You can also send them customized alerts and reminders to ensure they don’t miss out on anything.